Ring Stick Up Camera Not Detecting Motion


Ring stick-up cameras have revolutionized home security, allowing homeowners to monitor their property with ease. However, it can be frustrating when your camera doesn’t detect motion as it should. In this comprehensive guide, we’ll delve into the reasons behind this issue and provide you with effective solutions to ensure your Ring Stick Up Camera operates optimally.

Why Is My Ring Stick Up Camera Not Detecting Motion?

Firmware Updates

  1. Access the Ring App: Start by opening the Ring app on your smartphone or tablet. If you haven’t already installed the app, you can easily find and download it from your device’s respective app store. Once installed, log in using your Ring account credentials.
  2. Select Your Device: Within the Ring app, locate and select the specific Ring Stick Up Camera for which you want to check and update the firmware. Your camera should be listed among your connected devices.
  3. Access Device Settings: After selecting your camera, navigate to its settings menu. This can usually be found under the device’s settings or preferences section. Look for an option related to “Device Settings” or “Camera Settings.”
  4. Check for Firmware Updates: Within the camera settings, you should find an option specifically for firmware updates.It very well might be named as “Firmware Update” or something almost identical. Select this choice to start the cycle.
  5. Initiate the Update: The app will check for available firmware updates for your Ring Stick Up Camera. If an update is available, the app will prompt you to initiate the download and installation process. Typically, you will be presented with an “Update Now” or “Install Update” button. Tap this button to proceed.
  6. Follow On-Screen Instructions: Depending on your device and the specific update, you may need to follow additional on-screen instructions to complete the installation. This may involve confirming your intention to update and waiting for the process to finish.
  7. Device Reboot (if necessary): In some cases, a firmware update may require your Ring Stick Up Camera to reboot after installation. If prompted, allow the device to restart. This guarantees that the new firmware is completely incorporated.
  8. Verify Update: After the update is complete, it’s essential to verify that your camera is now running the latest firmware version. Check the camera’s settings or firmware status within the app to confirm that the update was successful.

By regularly checking for and installing firmware updates through the Ring app, you can ensure that your Ring Stick Up Camera remains up-to-date with the latest improvements and bug fixes. This proactive approach helps maintain the camera’s performance and reliability, allowing it to operate correctly and provide you with the best possible home security.

Ring Stick Up Camera Not Detecting Motion

Motion Sensitivity Settings

One common reason for motion detection issues is incorrect sensitivity settings. High sensitivity can trigger false alarms, while low sensitivity may cause the camera to miss genuine motion events. Adjust the sensitivity level in the app to find the right balance.

Placement Matters

The positioning of your Ring Stick Up Camera is crucial. Ensure it’s mounted at the correct height and angle, avoiding obstructions like tree branches or walls. Proper placement ensures an unobstructed view and accurate motion detection.

Wi-Fi Signal Strength

A weak Wi-Fi signal can lead to delayed or missed motion alerts.Ensure your camera is close enough to areas of strength for a Fi signal. Consider using a Wi-Fi extender if necessary to improve connectivity.

Infrared Lights and Night Vision

Ring Stick Up Cameras use infrared lights for night vision. Check if these lights are functioning correctly. Dust or dirt on the camera’s lens can also impair night vision. Clean the lens and ensure there are no obstacles blocking the infrared lights.

Battery Status

If you’re using a battery-powered Ring Stick Up Camera, low battery levels can affect motion detection. Regularly check the battery status in the app and recharge or replace it as needed.

Ring Stick Up Camera Not Detecting Motion

App Notifications

Ensure that you have enabled motion alerts in the Ring app. Sometimes, users inadvertently disable notifications, leading to the perception that the camera isn’t detecting motion.

Motion Zones

Ring cameras allow you to define motion zones. Make sure you’ve set up motion zones correctly, focusing on areas where you want the camera to detect movement.

Ring Stick Up Camera Not Detecting Motion: FAQs

How can I check my camera’s firmware version?

To check your camera’s firmware version, open the Ring app, select your camera, and navigate to the device settings. You’ll find the firmware version listed there.

Can extreme weather conditions affect motion detection?

Yes, extreme weather conditions like heavy rain or snow can impact motion detection. Ensure your camera is well-protected and clean during adverse weather.

Are there any privacy concerns with Ring Stick Up Cameras?

Ring has faced privacy concerns in the past. However, they have implemented stricter security measures. To enhance your privacy, use two-factor authentication and regularly update your password.

What should I do if my camera’s night vision is blurry?

If your camera’s night vision is blurry, clean the lens, and ensure there are no obstructions in the camera’s line of sight. On the off chance that the issue continues, contact Ring client service.

How often should I recharge the battery of my battery-powered camera?

The frequency of recharging depends on camera usage. Ring provides estimated battery life in the app. Recharge the battery when it falls below a certain percentage to avoid motion detection issues.

Can pets trigger false motion alerts?

Yes, pets can trigger motion alerts, especially if the camera’s sensitivity is set too high. Adjust the sensitivity or create a motion zone that excludes areas where pets roam.


Your Ring Stick Up Camera is a valuable tool for home security, but it may encounter issues with motion detection. By following the troubleshooting steps and keeping your camera well-maintained, you can ensure that it operates at its best. Remember to check for firmware updates, optimize sensitivity settings, and maintain proper placement to enjoy reliable motion detection. If you ever face persistent issues, don’t hesitate to reach out to Ring’s customer support for assistance.

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